When you place an order with us, you might notice your service does not turn on the second you pay. That is on purpose, and here is how it works.
We review every order by hand before it goes live. Many hosts provision accounts automatically the moment payment clears, but we prefer to have a real person look at each new order first. This lets us catch anything unusual, confirm the right plan is set up, and get your account started correctly.
Once we approve your order, your service is activated on our end. You will then receive a welcome email with everything you need, including how to log in and where to find your account details. That email is your signal that your service is live and ready to use.
Most orders are reviewed and activated within one business day. Our hours are Monday through Friday, 8:30am to 5:00pm ET. If you order over the weekend, we get to it the next business day.
If you have a deadline or need something set up quickly, just tell us. Email support@allydrez.com or use the live chat on our support page, and we will do our best to move it along.
In the meantime, there is nothing you need to do. Once your welcome email arrives, you are ready to go.